Shipping Policy
Shipping Policy
Order Processing
- Orders are processed within 1–3 business days.
- Once your order has shipped, you will receive a confirmation email containing tracking information.
Estimated Shipping Times
Estimated delivery times vary depending on the destination:
- United States: 5–12 business days
- International Orders: Delivery may take longer depending on customs clearance and local carrier processing.
Shipping Costs
Shipping fees are calculated and displayed at checkout based on your delivery location and selected shipping method.
Shipping Delays
Delivery times are estimates and may be affected by customs processing, severe weather, carrier disruptions, holidays, or other circumstances beyond our control.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible. Our customer service team will review the issue and assist you with the next steps.
Contact Us
For questions regarding shipping, delivery, or tracking, please contact us at:
📧 Email: info@povlya.com